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Published on 1 December 2023

Contacts

Swiss Government PKI contact – for end users (certificate holders)

  • If you are an end user (certificate holder), please contact your LRA officer (person/office that issued your certificate).
  • If anything is unclear, please contact the FOITT Service Desk (+41 58 465 88 88).

Swiss Government PKI contact – for LRA officers

  • enquiries and fault reports
  • RoBIT chatbot
  • In urgent cases, LRA officers can be connected to the Swiss Government PKI via the FOITT Service Desk (+41 58 465 88 88) during SLA service hours*.

    SLA (service level agreement) service hours: Monday to Friday: 7am to 6pm 

Postal address for Swiss Government PKI

Federal Office of Information Technology, Systems and Telecommunication FOITT
PKI Trust Frontend (PS-PSC-TRF)
Meielen Campus
Eichenweg 3
CH-3003 Bern

Contacts / Support / Ordering / Location and situation plan